OK, Shan hates when people ask me “how was Vegas?” – I usually go on a rant about taking the bus in that heat, how the Luxor can’t take a reservation, and just an overall lack of WI-FI. Truth is we had a great time with great friends and the city is something you have to see at some point in your life. I loved the people from all over the world I chatted with while sipping whip cream drinks at 9am playing poker tournaments each morning we were there.
We ate and drank like kings from “Ramsey’s Burgr” and food as far as the eye can see at the “Spice Market Buffet”. Also had an amazing lunch at a place outside Caesars Palace called “Serendipity” worth visiting for their frozen hot chocolate. I even went Lone Wolf one day and took auntie Barb’s advice to check out the In & Out Burger just off the strip. I was talking to a local in front of me in line and he told me to order “Animal Fries”. Apparently there is some kind of secret menu they don’t advertise but is still available if you ask for it. Don’t let anyone tell the shake is something special there though. Also the place was packed to the balls and although the food was good and cheap it still wasn’t worth the 30 minute wait in line. Glad I went though if that makes sense, it was something I had to check out.
Do’s and Don’t in Vegas
- Groupon like a savage before you leave. Spice Market Buffet has a great one, or at least they did.
- fly direct.
- Take the bus or cab to a supermarket off the strip and buy a bunch of water, fruit, snacks, for the hotel. Price of a bottled water at the hotel was $4.
- Wear comfy shoes. There is a lot to see and everything is further than it looks.
- Walk indoors whenever possible. Most of the hotels are linked by skywalks and trams.
- Cabs can be hard to get at night at the busy places like the MGM. Walk across to the Flamingo and get a cab no problem.
- There are $45 poker tourneys throughout the day. Good way to extend the playing time and down some drinks on the casino.
- At the Luxor the big $20 drinks you buy at the casino for the refills are not allowed in the pool area. There is another $20 cup you need there. You can avoid this by taking the plastic cups from the pool and two-fisting those on your way in.
- Careful flushing the toilets at the Luxor.
Shan and I went to this show called “Zombie Burlesque” at the MGM. It was the best show we saw on the trip and I would highly recommend it to someone heading out there.
It was so good to see Mel and Jeff too considering we haven’t seen them since our wedding. Joel and Jen met them for the first time and it was like we had all been friends for years. Jeff even said how much he enjoyed meeting Joel and Jen and just how easy the whole trip was. A trip I will truly remember for a long time.
Of course we missed the kids while we were there and after almost a week away it was great to reunite with them. Huge thanks to Gerrie for looking after the girls and making it possible for us to go on this adventure. It was awesome and overwhelming all at the same time.
My wife was interested in getting an iPhone so we stopped in to the local Rogers location at St Vital Mall. We were informed there that the iPhone 5 was no longer free with new contracts and had no interest in purchasing another phone at this time. We also inquired about the possibility of getting an iPhone 4S with a new sign up and were told the cost would be $79.99 for the upgrade. Again we declined as we had no interest in paying for a new phone when we could just wait for another promotion or go with another provider.
When we got back in the car I thought it would be good to call Rogers and see if I was eligible for an upgrade to the iPhone 5 so that I could transfer my phone (4S) to my wife. I was informed that the iPhone 5 was not an eligible upgrade. I explained the situation that bascially I wanted to bring my wife to Rogers from Telus but our bottom line was that we didn’t want to pay for the phone. At the time a competing MTS promotion was being run for an iPhone 4S for free with new sign ups. The CSR I spoke with told me there were no promotions at this time for 5 but he could certainly set us up with an iPhone 4S for free. I asked why we couldn’t take care of this at the store level and he told me they had more flexibility on their end to offer promotions for new customers. My concern was waiting for the phone in the mail. He mentioned he could waive the cost of the phone or give us our first month free.He also let me know that because my wife is a new customer she would get the same plan I am on at $5 off We decided to go ahead and he took the details required to sign us up and added my wifes phone to my account.
In May I received my first bill and noticed I had been charged for the phone so I called customer support. I spoke to a CSR about being charged for the phone and he told me that because it was mid billing cycle I would see the charges removed from my next bill. He also sorted me out with my Visual Voicemail because it had not been working in the weeks since I made my change.
In June I received my bill and noticed that I still wasn’t credited for the hardware. I called and talked to a CSR who told me there were no notes on the account about getting the phone for free. I explained my situation again and she said she could not help me further so I asked to talk to escalations. I spoke to a very well versed girl in escalations who told me in proper customer service terms that she was empathetic to what I was trying to explain but there were no notes to support what I am saying really happened. After some more discussion I told her we didn’t want the phone if we had to pay for it because there we promos with other providers we could have taken advantage of and again she could not help me with my concern. I asked how much it would cost to cancel both phones and she said somewhere in the $700 range.
I was shocked that after being with Rogers for 4-5 years now and bringing over another customer that they would not honor what they said they were going to do and also deny any such conversation took place. They claim there wasn’t any notes on the account about a free phone but I am not sure how I could have protected myself from lackof note taking? I was warned that my conversation was being recorded so why can’t someone bring up the conversations I had with the last two CSR’s based on my phone number and the date I called?
So surprised they would burn a customer like this over an out-dated phone they have been giving away all over the place.
A few weeks ago I went to see Bon Jovi at the MTS Centre. My cousin Colin called me up with free tickets after seeing Lexi singing “Living On a Prayer”. It was a bad week for me because I was diagnosed with a lacerated ear drum so I wasn’t going to go. In fact Colin said it would be OK for Shannon to bring a friend so she asked Tara Bosak to go in my place. Long story short Colin showed up solo for dinner so I decided to go at the last minute and I am so glad I did.
We were in the first row on the floor just outside the coral of old 80’s chicks who way overpaid for VIP tickets. Oli Jokinen was actually sitting in the seat next to me. It was cool to be chatting with him throughout the concert. At one point the crowd was super loud and he told me to save some cheering for the Jet game the next day. They were playing the Flyers in the afternoon so he would not let me buy him a beer and he did leave before the encore. This drunk dude bumped his way out of the row behind us and I said to Oli “must be from Philly” and he delivered a fake elbow. It was hilarious.
Anyway, back to Bon Jovi, he was awesome. It started a little slow and he doesn’t have an arsenal of dance moves but when the classics came out there was an awesome energy in that arena. At one point during Bed of Roses this lady was flapping her wings for Jon Bon to come over and she gave him a necklace of some kind. Then she broke down in tears and her husband had to console her. It was like a train wreck to watch but it also made me think what a bad ass Bon Jon was back in the day.
I think there was some issues with Sambora not being able to continue the tour and you could tell Jon felt bad about it. He did double encore and ended up being onstage for like 2.5 hours. It was unreal. Big props to Colin for thinking of us, we had a blast.